Description
Are you interested in learning how to effectively manage your customer relationships and improve your business’s bottom line? Look no further than our short course on Customer Relationship Management (CRM)!
You will learn how to develop a customer-centric approach to your business, manage customer interactions, and build strong, lasting relationships with your customers.
Over the course of several interactive sessions, you’ll be introduced to the fundamental concepts of CRM, including:
• The importance of customer data and how to collect and analyze it
• How to use customer insights to personalize interactions and improve the customer experience
• The different types of CRM software and tools available and how to select the right one for your business
• Strategies for managing customer complaints and resolving issues in a timely and effective manner
• Best practices for building customer loyalty and creating a culture of customer-centricity within your organization
By the end of this course, you’ll have the knowledge and skills you need to take your customer relationships to the next level and drive business growth. Don’t miss out on this opportunity to become a CRM expert – enroll today!
Frequently Asked Questions
Online courses are at the student’s pace. Most of them expire after one month.
Blended and in-person courses can be one day to three months. The schedule for these options are determined together with the client.
Online courses do not require teacher’s revisions. There may be projects in the blended and in-person courses, this depends on the nature of the course. There are two revisions per assignment. Most students get the assignment right after just one revision.
Payments can be made online using a credit or debit card.
OR
Direct Transfer – Banking Instructions
Name of your Banker: FirstCaribbean
International Bank (Bahamas) Limited
Address of your Banker: Nassau, Bahamas
Name on the Account: GEMS & Concierge
Tin Number: 100130818
Account Number: 201461126
Branch: Freeport #: 09726
Swift Code: FCIBBSNS
US Corresponding Bank
Name of your Bankers Corresponding Bank:
Wells Fargo N.A.
Address of Bank: New York, USA
Swift Code: PNBPUS3NNYC
ABA No: 02005092
There are no subscriptions. Individuals and corporate clients select and purchase their courses of choice. The duration of each course, depending on if online, blended or in person is shared with the client, which sets their schedule for the course.
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